*Sharp Image Salon & Spa: Update - PLEASE TAKE A MINUTE TO READ
As we are coming to the end of our third week back to work, we wanted to give everyone an update on how things have been going for us so far!
As you have probably read on our social media, or experienced in person at the salon, things are a lot different around here now! We have a lot of new rules to follow, all of which are mandated by the health board to keep our province safe as businesses reopen. There are responsibilities on both our part, and yours as a client. For our staff, this means keeping the salon sanitized and clean at all times, wearing face coverings, physically distancing from other staff & clients, etc. For our clients, this means coming alone to your appointment, wearing a mask, waiting outside for your appointment, and only bringing in your phone/keys/payment method. We understand that these rules are new to you, and that you may feel frustrated by them. Again, these rules are not optional for us. These are mandatory, and we are very committed to following each and every one of them.
That being said, our staff have had to face a lot of rude & negative comments every day as we try to enforce these rules. We want to be totally transparent with you guys - this takes a toll on us. In particular, our receptionist Nicole, and our sweet young apprentices who greet clients at the door, have experienced a lot of negativity over the past few weeks. Going forward, we ask that you treat our staff with the kindness and respect they deserve. Please try to understand that we are doing everything in our power to keep our community safe! We will not apologize for enforcing the regulations put in place by the province. We stand by our responsibility to safely operate our business during this pandemic.
We know that other businesses in our industry may have different rules put in place. Some places may allow you to have your purse in the salon, some may be able to take new hair clients, some may not have a COVID fee on their service, etc. We can't speak to how other salons are operating right now, we can only speak to ours. We are not in the business of judging others for how they choose to run their business!
Our staff, as always, are doing everything they can to accommodate their clientele. I'm sure everyone knows our girls are no strangers to working long days. But did you know that they are now working 4 days a week instead of 5? This helps us physically distance while at work - fewer staff in the salon means we can spread out and keep everyone at a safe distance! It also means our team can have 3 days off each week. They are loving their new schedule! It allows them to keep busy while at work, and still have time to relax & recharge at home. It's all about that work/home balance!
We know we thank our clients often - for their loyalty, kindness, patience, and their business. We'd like to extend a special thank you to the clients who have adapted to our new normal with kind words, smiles, and gratitude. Thank you to the clients who have expressed how safe they felt during their visit to our salon. Thank you to those who have chosen to come here specifically because of our current safety regulations. You have no idea how much we need clients like you right now! You make us happy to be back to doing what we love every day. You make us excited to get up and come to work. We know your salon visit isn't the same as it used to be, but we appreciate how you've taken it all in stride. The whole world could use a little kindness right now, and yours means the world to us!
*Sharp Image Salon & Spa: Update - PLEASE TAKE A MINUTE TO READ
